TERMS AND CONDITIONS

 

 

My Contact details are:
Moray District Scout Shop
18 Drumduan Rd FORRES Moray IV36 1BS
Phone: 01309 675028
Mobile: 07976605139
Email: steve@moraydistrictscoutshop.co.uk

 

 

 

 

Making A Purchase
To make a purchase. Just browse the online catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that I need to be able to satisfy the order.

I accept on line credit and debit card payment through Paypal.

I accept cash and cheques on ordered items. I will charge in full at point of order. Backordered items will be despatched with no further charge.

If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.

 

 

 

Shipping And Handling
Shipping Costs as of 02 Mar 2017


1) STANDARD Delivery: (Royal mail 2nd class)


Orders 
Orders up to £8.00- £1.25
Orders £8.00 to £50 - £3.00
Orders over £50 - £5.00
 
3)LOCAL Delivery by arrangement
FREE


All goods are posted via Royal Mail to mainland UK. I will aim to post your order out as soon as possible, but this is a small operation and I will get in touch if there are any problems and give an indication if there is going to be a delay of more than  5 days. I will do my best to get your order on its way to you as fast as I can.

Royal Mail aim to deliver 1st class items within 1 working day and 2nd class within 3. If you know you will not be in, please leave a shipping note or change your delivery address to a work address for example.


Please also note that if your order is over a certain weight we may upgrade it to 1st class at no extra charge.

 

 

 

 

 

 

Back Orders
If your item is not in stock, I will back order for you. You will be charged for these items at the time of order. You will be notified if the product is out of stock by email. I will forward these on as soon as they are available at no further charge.

 

 

 

Tax Charges
All prices on the Web Site are inclusive of VAT @ 20.00% There are many items on the website that are VAT free or Zero Rated.

 

 

 

 

 

 

Guarantee
I want my customers to be 100% happy with everything they purchase from The Moray District Scout Shop. Therefore, I offer the following guarantee, in addition to your statutory rights and any manufacturers guarantee.

Returns & No-Quibble Refund

If for any reason you are not 100% satisfied with your purchase, you may within 14 days, return the goods to me for a full refund or exchange as you wish.* You must include a note with your name, address and phone number so that I can contact you.

Return to
Moray District Scout Shop
18 Drumduan Rd
FORRES
Moray
IV36 1BS

*Goods must be returned in new and unused condition, together with all packaging and tags (where appropriate) attached. You must also enclose your receipt.

 

 

 

Reaching Us
If you need to reach me, please email me on steve@moraydistrictscoutshop.co.uk, alternatively, you can call on 01309 675028. or write to me at:
 Moray District Scout Shop,18 Drumduan Rd FORRES Moray IV36 1BS.

 

 

 

Privacy Policy
Moray District Scout Shop does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

 

 

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